शुल्क वापसी की नीति

We accept returns only in the case of products that arrive damaged. We do not accept returns for any other reason, including change of mind, incorrect selection, or delayed delivery.

To raise a return claim, the following conditions must be met:

• The claim must be raised within 48 hours of your package being delivered
• You must provide an unboxing video that clearly shows the sealed package being opened and the damaged product inside. Airway Bill (AWB) should be clearly visible in the video.
• Videos recorded after the package has already been opened will not be accepted.

Once we receive and review your claim, we will get in touch to discuss the next steps. Our resolution will depend on the extent of the damage:

All resolutions are subject to review of the video proof and are at the discretion of our team. Resolutions for valid damage claims are handled through replacement only. If you have a concern about your order that does not fall under the damaged goods policy, please reach out to us and we will do our best to help.